Privacy policy

Thank you for visiting rowansmith.com.au

This Privacy Policy explains how personal information is collected, used and protected when you visit this website or any associated site including rowansmithcreative.com and creativebrandcoach.com.

This policy may be updated from time to time to reflect changes in the site, services or applicable requirements. Any updates will be reflected on this page.

We understand the importance people place on privacy, and we are committed to handling personal information with care, respect and transparency.

By using this website or submitting personal information, you consent to the practices described below.

Information we collect

When you subscribe to receive updates, purchase a product, or enrol in a course, we may collect personal information necessary to deliver that service. This may include:

  • Email address

  • Name (where provided)

  • Billing and shipping address, and payment details where a purchase is made

This website and its associated sites are hosted on Systeme.io, which stores data securely to provide website, checkout and email services.

Payments are processed by Stripe and PayPal. Music purchases may be processed through Bandcamp. These providers collect and process payment information in accordance with their own privacy policies, which you can review on their respective websites.

Email communications

If you subscribe to receive updates, you will receive occasional emails related to music, writing, brand thinking or new releases. You can unsubscribe at any time via the link included in every email.

We do not sell, rent or share your email address with third parties.

Cookies

This website uses cookies to help improve your experience. Cookies are small text files stored by your browser that allow the site to recognise preferences and provide relevant content.

You can choose to disable cookies through your browser settings if you prefer.

Third-party websites

This website may link to third-party websites or services. We do not control, and are not responsible for, the privacy practices or content of those sites.

We work with reputable providers, and welcome feedback should you have concerns about any third-party services referenced through this site.

Data security

We take reasonable steps to protect the personal information you share with us. Information is stored in secure environments and protected using industry-standard measures, including SSL encryption.

While no method of transmission over the internet can be guaranteed to be completely secure, we take care to safeguard information to the best of our ability.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact: rowan@rowansmith.com.au